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Cleveland, TN

Executive Director

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Garden Plaza at Cleveland

Date Posted


Executive Director

Location: Cleveland, TN

Job Description

Executive Director
Garden Plaza at Cleveland

Position type: Full-time
Shift: 40 hours

Position Summary

The Executive Director ensures delivery of quality assisted living services focused on maximizing residents' individual capabilities, implements and monitors effective Assisted Living systems; ensures clinical/health services are in compliance with community standards and State regulations, serves as a clinical resource for Community staff, in accordance with all applicable laws, regulations, and Century Park standards. Reports to the Executive Director.



  • Must have active state assisted living administrator's license or certification and maintain active license in good standing throughout employment
  • Must have a minimum of bachelor's degree in related field, or equivalent experience
  • Must have 5 years' experience in senior services
  • Must have 2 years' supervisory experience (senior services preferred)
  • Must have current CPR certification, or obtain certification within 90 days of hire, and remain current during employment
  • Must have current First Aid certification (if required by state). If required, First Aide certification must remain current during employment

Primary Job Responsibilities

Administrative, Systems and Planning

  • Plans, develops, organizes, implements and evaluates resident care goals (service planning, clinical needs, follow-up resolution) in collaboration with Executive Director and Resident Care Director/Licensed Nurse
  • Manages labor and expenses (supplies, etc.) according to budget, utilizing standard Company tools, communicates resource needs to Executive Director
  • Maintains a working knowledge of state regulations, policies, and procedures for infection control compliance, including community's compliance with TB screening as required by State regulations and/or Century Park policy
  • Determines appropriate staffing levels to meet resident needs 24/7 and ensures schedule is published timely
  • Performs departmental QMPI audits and creates and manages Plan of Correction for deficiencies

Resident Care Focus

  • Assess new move-ins and consult with Executive Director and Resident Care Director to determine if Community can meet health care needs of prospective move-in, and determine delegation and/or nursing service needs
  • Participate in initial and ongoing service planning for residents
  • Ensures that the medication system is safe and meets State and Company standards
  • Meets with residents regularly and participates in family conferences
  • Makes daily rounds to review performance of resident care staff
  • Monitors service records for all residents
  • Ensures compliance with medical and contact information for all new residents
  • Ensures timely communication with physicians and other healthcare professionals
  • Ensures investigation and resolution of resident /family concerns and complaints/grievances
  • Provides hands-on care as staffing needs require (and licensure allows)

Supervisory Requirements

  • Recruits, interviews, hires, trains, evaluates, coaches, counsels and effectively leads resident care team
  • Supervision of the Resident Care Director
  • Serves as an effective role model, demonstrating Century Park core values, approachable management style
  • Conducts timely performance evaluations or disciplinary actions for RCD and department associates

Additional Requirements

  • Must enjoy serving seniors
  • Must demonstrate excellent customer service and hospitality
  • Must be able to communicate effectively with physicians, nursing staff, and all other staff
  • Must possess the ability to make independent decisions when circumstances warrant such action
  • Must be knowledgeable of nursing administration practices and procedures as well as the laws, regulations, and guidelines governing nursing administration functions in an assisted living community
  • Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the resident care department
  • Must be able to perform duties of Resident Care Director, in their absence
  • Must perform proficiently in all applicable competency areas
  • Maintains professional working relationships with all associates, vendors, etc.
  • Maintains confidentiality of all proprietary and/or confidential information
  • Must understand and follow company policies including harassment and compliance procedures
  • Displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training

Who We Are

At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We take pride in providing an atmosphere where relationships of trust, leadership and personal ethics are not only valued, but expected of all our associates. Our “people come first” approach ensures that excellence, respect and outstanding service are apparent in all we do as an organization. We believe in caring for and loving our residents and strongly support their ability to continue growing, learning and contributing. Every day, team members at Century Park Associates choose to go beyond their job descriptions, exceeding expectations, on behalf of their residents. They have learned that those who go the extra mile receive rewards - happiness of heart and peace of mind.

Benefits of Joining our Team

  • Opportunity to partner with a high energy, dynamic and professional team in the growing senior housing industry
  • Continuing Education opportunities
  • Competitive compensation and a great benefit package including 401(k)
  • Paid time off and holidays
  • Medical, dental and vision insurance



LCAD 124501

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