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Century Park Blog

Century Park Associates certified as a Great Place to Work

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Century Park Associates was recently named a Great Place to Work.

The Great Place to Work Institute officially certified the company on Dec. 28, 2020. Century Park staff completed a survey in December that resulted in the company earning a 74-percent Trust Index, which is 9 percent above the industry benchmark. More than 1,500 associates completed the survey.

Esmerelda Lee, chief operating officer of Century Park Associates, shared: “Achieving this certification is an honor that cannot be bought. Basically 74% of our associates took time to share their voice in shaping the future of our company. I am humbled by their transparency and the trust they place in Century Park. Research shows that in communities where associates are happy and engaged, you see it reflected in the faces of residents. Happy employees equal happy residents. In 2021, we will work together to not just shape the story of a company, but to tell and shape the story of people. And for that we are grateful.”

Ninety-three percent of associates shared that they are proud of how the company supports giving back to the local communities. Eighty-nine percent of respondents said they felt like their job had meaning and was more than just a job, while 87 percent said they felt their onboarding program was welcoming and gave them the needed tools for success. Eighty-seven percent also said they felt like their work environment is safe.

Comments on the survey included the teamwork associates have experienced, as well as the company’s people-first philosophy and celebration of achievements.

The support center in Cleveland, Tennessee, earned a 91-percent Trust Index.

“Our teams have worked very hard to achieve this recognition as a certified Great Place to Work, and we are so excited to have this recognition as an organization,” said Danielle Rhodes, director of talent development. “Over the past year, we have seen our teams face new challenges and work together in ways we never imagined. We created platforms for associates to get involved and to be engaged in decisions that impacted them. Every voice matters, and their feedback is critical. Supporting our associates through the engagement survey process gives them a venue for open and honest feedback that establishes two-way communication and involves the associates in strategic business decisions that will ultimately impact them.”

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