Century Park Associates’ Going the Extra Mile program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of our inspiring stories from our April 2019 winners:
Kim Svoboda, licensed practical nurse at Pointe Frontier in Cheyenne, Wyoming
A resident was extremely nervous for her upcoming surgery, and it was scheduled on a Friday, Svoboda’s day off. The resident, however, had grown quite close to Svoboda and wanted her there before she had to leave for her surgery. On the day of the surgery, Svoboda went in at 5 a.m. to help the resident stay calm and relaxed, and to answer questions the resident had about her procedure. Thanks to Kim, the resident found comfort and was noticeably less nervous.
Melissa Marson, certified nursing assistant at The Bridge at Inverrary in Lauderhill, Florida
When a resident stopped going to the dining room to eat breakfast, lunch or dinner, Marson sat down with him to encourage him to go to the dining room again. She explained the importance of getting enough nutritious food and the benefits of socializing with other residents. The resident, because of his trust in Marson, is now eating all of his meals in the dining room and is enjoying the company of other residents.
Justin Iskra, dining services director at Harbor Place at Port St. Lucie, Florida
Iskra recently researched and prepared the traditional foods of Passover in order to help residents who practice the Jewish faith celebrate the holiday. The residents who celebrated all reported that they felt honored, respected and appreciated because of the care Iskra had exhibited in planning the Passover celebration. Additionally, Iskra and his team put together a wonderful Easter celebration, which was appreciated by Christian residents. Iskra ensured that those holy days were celebrated well and that every resident could enjoy and express their faith.