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Day in the Life

Century Park Blog

National Employee Appreciation Day

Date Posted

03/06/2020

Category

Lifestyle

Westside Garden Plaza

It takes a full body of dedicated people to strive for tradition, service and excellence. At Century Park Associates, going the extra mile is a mindset that is put into motion by directors and staff. As we celebrate National Employee Appreciation Day, (March 6, 2020) our communities’ directors and residents would like to share their appreciation for their associates who make their community feel like home.

The Bridge at Ooltewah, Tennessee:

"Our team all wear a smile at least eight hours a day, our nurses care with intention, our care aides assist with passion, and our housekeepers lend a listening ear. Our concierge team members greet everyone with energy and open arms, our servers serve with enthusiasm, our cooks cook with health intention and love. Our maintenance team understands that the little things are important and how time-sensitive requests are. Our drivers drive with extra caution and literally go the extra mile in escorting our residents. Our lifestyles ladies focus on purpose and listen to requests. Our directors support, help and drive our team to be better today than they were yesterday. We ALL give 100% every day no matter what is needed and never ask why. We serve people, and we choose this work.” – Jill Day, executive director

The Bridge at Farmington, New Mexico:

“I have been very fortunate to work in a community where I am blessed with a happy and effective team, who love and motivate each other on a daily. Each day I observe all their extra effort as they provide care to our residents in every department,” says Tyrellyna Tapaha, executive director.

“My resident care team is dedicated and ensures they are providing the quality care each of our residents deserve. They know our residents, their needs, their likes, dislikes and wants and serve them accordingly. The resident assistants are on top of it when our call system goes off. I observe the love shared as they provide companionship and friendships with our residents while walking and talking with them.”

“My dining services team members pride themselves on their food and service. They are more than willing to accommodate our residents and their families with specialty orders or requests. The team is observant and friendly to all our residents, families and guests. They are always open to our residents’ suggestions and never complain as to what is asked of them”

“I have an amazing lifestyles director who shares so much positive energy and excitement. She envisions big ideas and shares them all with much enthusiasm. I really love her monthly themed displays with resident quotes. She is very involved, and it is her goal to provide the best for our residents with a variety of fun activities.”

“I am so thankful we have a transportation driver for our community who fell in love with our residents immediately. She will do anything for our residents. She spends time with a few residents with one-on-one visits, where they read scripture and pray. It’s so heartwarming to know we have that kind of love in our community.”

“My sales director is AMAZING! She never gives up. We celebrate her daily for all her efforts she puts into sharing our assisted living community with others. She has the motivation to succeed in everything she does. I am so unbelievably proud of her.”  

“My plant/environmental department - wow, I would have to say come see our community! My maintenance director and assistant work diligently to make sure our community grounds and building look great. Repairs are done timely. Our housekeeping and laundry staff work day and night to make sure our building is clean and smells great. They feel important when their TV concerns, or their light bulb replacement is a priority above all.”

The Bridge at Hickory Woods in Antioch, Tennessee:

“It’s hard to put into words the care, compassion and love I see every day. We are fortunate to have some of the best team members around! Just today, I witnessed a lifestyles staff member laugh so hard with a resident till they were both crying. I have seen our team cry over a resident we lost and have recently witnessed a team member buy toiletries for a resident whose family was unable to come visit. Our team takes pride in cleaning the baseboards and receiving praise from home health workers that stop just to use our restrooms because they are so clean! Our team takes pride in making that over-easy egg just right, so it tastes like the eggs a resident's mother once made. We give service with a smile, we reassure, we hug and say I love you because working in senior living is more than a job; it’s a mission! Our team becomes a family through our shared experiences of service. There are never enough words to say thank you to our team for giving a piece of their hearts every day. My team gives it their all - their hearts! There is not enough gratitude to express how amazing they are!” – Sarah Heatwole, executive director

Lake Pointe Landing Retirement Community in Hendersonville, North Carolina:

One of the best parts of working with the senior population is the daily thanks I get for doing my job! And I'm a hugger, so I get a lot of them every day! I could not ask for a more fulfilling career!"- Amy Towery, lifestyle director

"The staff here is just remarkable! You guys seem to know everyone's names. I don't know how you do it!" – David Rice, resident

Garden Plaza of Aurora, Colorado:

I would like to acknowledge my care team at The Bridge at Garden Plaza for all their heartfelt passion to our residents. Our staff consistently provides service over and above the required; this is what I recognize and value the most! I would like to extend my heartfelt thank you for all you do!” – Christina Autrey, assisted living director

Garden Plaza and The Bridge at Inverrary, Florida:

I would like to give a shout-out to the following associates: Sybil Scheinman, Donald Delgado Iris Quiles, lifestyle director, Alicia Rosen, Maria Diaz, sales assistant, Diane Cowen, Bonnie Hersh, activities coordinator and Hinda Growick." - Jim Wood, executive director

 

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